Ticket Import
Start by uploading the locate ticket, or identify why a locate ticket does not apply.
Who is responsible?
Why are they responsible?
Select one primary reason. This controls the root cause, determination, and applicable underground law.
Select responsibility to begin.
Locate Ticket Status
Start every claim here. Upload the locate ticket when one applies, or select the reason a locate ticket is not available or not required.
Upload a locate ticket or choose one of the options above before moving into responsibility.
OPD Damager / Company Information
Fields are arranged in the same order as OPD so you can work left-to-right and top-to-bottom.
Locate Ticket Details
Additional ticket-specific information remains available below the OPD-aligned fields.
Aerial / Above-Ground Claim
Equipment
Observations
Locate Findings
Conversation
Narrative SmartCheck
Generate a narrative to run SmartCheck.
Polish improves formatting, repetition, capitalization and flow without adding claim facts.